Privacy Policy
Effective Date: July 2025
Welcome to Valiant African. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.valiantafrican.com] and use our services.
1. Information We Collect
We collect personal and non-personal information that you voluntarily provide or that is automatically gathered when you use our site. This includes:
Personal Information
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party payment gateways)
- Account login details (if you create an account)
Non-Personal Information
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on the site
- Cookies and usage data
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you regarding your purchase, support queries, and promotions
- Improve our website and customer experience
- Detect and prevent fraud or security issues
- Comply with legal obligations
We do not sell, rent, or share your personal data with third parties for marketing purposes without your explicit consent.
3. Payment Processing
We use secure third-party payment providers like [insert platforms, e.g., Paystack, Flutterwave]. These platforms collect your payment details directly and are responsible for securing your financial information. We do not store your card details on our servers.
4. Cookies and Tracking
We use cookies to enhance your browsing experience and analyze site traffic. Cookies help us remember your preferences and improve our service. You can control cookie settings in your browser preferences.
5. Data Security
We take data security seriously and implement appropriate security measures to protect your information. However, no method of online transmission or storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
As a user in Nigeria, you have rights under the Nigeria Data Protection Regulation (NDPR), including:
- The right to access, correct, or delete your personal data
- The right to withdraw consent at any time
- The right to object to processing for direct marketing purposes
- To exercise any of these rights, contact us at support@valiantafrican.com.
7. Third-Party Services
Our website may link to external sites (e.g., Instagram, Facebook, delivery partners). We are not responsible for the privacy practices of these third parties. Please review their policies before interacting with their services.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us immediately.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted on this page with the updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:
Valiant African
Email: support@valiantafrican.com
Phone: +234000000
Website: www.valiantafrican.com